Flowers to University Hospital of North Durham – order online
Sending flowers to a loved one staying at the University Hospital of North Durham is a thoughtful way to brighten their day and remind them they are not alone during recovery. Located on North Road in the heart of County Durham, the University Hospital of North Durham serves communities across the north-east, including patients from Chester-le-Street, Stanley, Consett and the surrounding villages. Our florist team delivers fresh, hand-tied bouquets directly to the hospital reception, where staff can arrange for flowers to be passed on to the ward or held until a family member can collect them. When ordering a bouquet for delivery to the University Hospital of North Durham, it helps to include the full name of the patient, the ward they are staying on, and a contact mobile number if possible. Standard visiting hours at the hospital generally run from early afternoon until early evening, although these can vary by ward, so we recommend checking with the ward before placing an order, particularly for the Intensive Care Unit or maternity areas. Our drivers know the site well and use the main visitor entrance, leaving deliveries with the front desk team so that nothing is left unattended in corridors. Please note that, in line with NHS infection control guidance, some wards at the University Hospital of North Durham do not permit fresh flowers, especially on haematology, oncology and intensive care wards. If the ward cannot accept a bouquet, we are happy to redirect the delivery to a home address or hold it at our local shop for collection. As an alternative, we offer fresh flower delivery to nearby homes across Durham, Framwellgate Moor, Belmont and Gilesgate, so family members can collect a bouquet to take in themselves. We arrange every bouquet on the morning of delivery using seasonal British blooms wherever possible, so your gift arrives looking its absolute best. Whether you are sending a get-well-soon arrangement, a new baby bouquet to the maternity unit, or a quiet thank-you to a member of staff at the University Hospital of North Durham, our local couriers will handle your order with care. Order before midday for next-day delivery across Durham and the wider north-east region, Monday to Saturday.
Frequently asked questions about flowers to University Hospital of North Durham
What time can flowers be delivered to the University Hospital of North Durham?
We deliver to the University Hospital of North Durham between 9am and 5pm, Monday to Saturday. Deliveries are made to the main reception, where staff sign for the bouquet and arrange for it to be taken to the patient's ward. If you place your order before midday, we can usually arrange next-day delivery. For Sunday or bank holiday requests, please contact our shop directly and we will do our best to accommodate you, weather and staffing permitting.
Are there any wards at the University Hospital of North Durham that do not accept flowers?
Yes, certain wards at the University Hospital of North Durham, including the Intensive Care Unit, some oncology areas and a number of specialist wards, do not allow fresh flowers due to NHS infection control policies. If the ward cannot accept your bouquet, our team will contact you to arrange a redirection to a home address in Durham or the wider north-east, or to hold the flowers at our shop for collection by a family member.
What information do I need to provide when sending flowers to a patient in Durham?
To ensure smooth delivery to the University Hospital of North Durham, please provide the patient's full name, the ward or department they are staying in, and ideally a mobile number for the patient or a relative. The hospital address on North Road, Durham, is automatically added at checkout. Including a personal message on the gift card is also a lovely touch and helps reception staff match the bouquet to the correct recipient quickly.